Leveraging AI to Improve Lifelong Outcomes Insights into Artificial Intelligence
– By Michael L. Mathews

The Simplicity of Artificial Intelligence

Artificial Intelligence (AI) ‘s novelty and intrigue make it one of the most exciting yet elusive technologies. This intrigue is what makes AI such an exciting and transformative technology across all industries. Under careful examination, you will find numerous sectors that have innovatively enabled subtle pieces of AI. These subtle aspects of AI inside products and services have given many companies a very balanced approach to the world of AI without sacrificing their reputation with significant transformations with AI.

For many people, AI is a forbidden and unthinkable technology as they fear the displacement of jobs; or, worse yet, the anti-Christ coming into people’s homes and minds.  To help this group of people, I enjoy sharing the facts about artificial intelligence. The reality of artificial intelligence is that it is much simpler than people fear or imagine. AI is only capable of learning repetitive patterns of behavior. In other words, my wife Pam, to who I have been married for 33-years, has far more intelligence on me than any technology called AI. She has watched my patterns of behaviors, attitudes, and responses for 12,410 days. In essence, she knows me better than I know myself.  AI performs in the same manner.  It is programmed to know us better than we know ourselves, but only from a repetitive behavioral perspective. AI will never be able to possess faith, hope, or love, which are the very three attributes that Christians should be excelling in.

AI is only suitable for routine functions that it has observed and perfected over time; but never possesses faith, hope, or love. This reality eases my mind and allows me to leverage AI for the very things that I keep forgetting to do. Pam and AI will always be capable of observing and remembering my behavior patterns better than I am. I often fail to follow through on routine tasks, such as reminding myself to pay the insurance bill, remembering to send a birthday card, etc. Even though AI and Pam may know me better than I know myself, they can never replace my faith, hope, and love, which is the perfected totality of my body, mind, and spirit.

We all live within an evolving world with increasing responsibilities, tasks, relationships, and non-stop information. Wouldn’t it be helpful if we could separate the routine functions from the complex tasks? Our everyday repetitive tasks are estimated to consume 90% of our day. What if we could automate 90% of the repetitive tasks and perfect the 10% that truly matter. The 10% are the matters of the heart, which include faith, hope, and love. It is no wonder that so many couples, children, and parents complain and say things like ‘you never say you love me.’ We all love the people involved in our lives, but expressing this love can easily be squeezed out among all the routine tasks in front of us each day.

What if we could spend 90% of our time on the matters-of-the-heart while letting AI take care of all the common elements of life? This scenario is precisely the outcome of a happy marriage between two people who complement one another. What if we could live out the scripture passage found in Proverbs 4:23, which states, “Guard your heart, for out of it flow the issues of life.” If we could do this, we would call Augmented Intelligence vs. Artificial Intelligence.

Augmented intelligence described in the paragraphs above would significantly reduce anxiety, stress, depression, disappointment, failures, and non-heart matters. It would allow us to focus on the heart matters where all the real-life issues flow. In return, this would reduce the number of relationship issues over petty issues and ultimately reduce marital problems.

Applying the Simplicity of AI to Education

The global education scene is ripe to have AI resolve the everyday functions that cause less than 7% of the world population to have a post-high school degree or certificate. The global education crisis has limited education, knowledge, intelligence, wisdom, and truth from being shared with 93% of the world. Even though we know that education can liberate people, we limit these life-changing values behind the mundane routines required to complete educational degrees.

The journey to knowledge, wisdom, and truth often hides behind the laborious and expensive pathway associated with a 4-year degree. We have contrived an educational belief system that forces people to work longer and harder than necessary for every level of educational attainment. Each level of academic attainment requires hundreds of routine tasks. These everyday tasks include seeking financial aid, being located in the right geographical spot, being pre-qualified academically, not missing any deadlines, and following a litany of prerequisites.

The clearest example of the journey that hinders 97% of the world population is told by author Malcolm Gladwell, of Chris Langan[i] who possesses the highest IQ in the world. Chris Langan’s story is one of the millions of similar stories whereby the life circumstances of individuals have prevented them from achieving the next level of educational attainment. It is a classic yet often repeated journey that happened to the very person who possesses the world’s highest IQ. Malcolm Gladwell’s case study gives credibility to the belief that the top academic students are no longer the smartest. Instead, it validates that they have learned to become the best rule followers of all the routine tasks required to excel. Both Dr. Trent Grundmeyer and Dr. Sam Varano, who respectfully earned Principal of the Year status in Iowa and Pennsylvania, have concluded that the best rule-followers often make the Valedictorian status. Suffice to say; the best rule follower is the person who has mastered the routine of the education system.

With AI capable of mastering the repeatable processes in life, it can remove the routines of the education systems, making everyone an academic valedictorian. Designed correctly, AI has the potential to liberate individuals to focus on the heart-and-mind matters of attaining the next level of education versus being overwhelmed by the routine tasks along the journey. These overwhelming everyday tasks cause many to drop out of continuing their next level of educational attainment.

In early 2019, Oral Roberts University was part of designing an AI environment to accomplish the tasks required by students in a fresh new way. This new environment was called the AI-driven MQ-Mirror. The environment included a Smart TV with a surface mirror over the LCD panel on the TV. Inside the TV was an AI-enabled programmed mirror coding language that addressed numerous education challenges, which displayed suggested recommendations on the screen.

The AI intelligent Mirror application has been designed to bring the power of IQ, EQ, and now MQ (Mirrored Intelligence) together via a glass mirror. The mirror integrates a mini-processor, IoT, AI, a digital assistant, and the entire world’s digital ecosystem. Students can access all global cloud-based services and all campus services as a life-sized digital assistant.

The ability to program AI within the MQ-Mirror has created a test case to allow students to interact with the mirror and test their level of mental health and well-being. Using natural language programming, mirror coding language, and the AI capabilities of Amazon Alexa provides breakthroughs in creating an autonomous method to address mental health in a self-navigating manner. The concept of nudging students takes on a whole new meaning with the MQ-Mirror. Remember, AI can provide speech and text recommendations (nudging) based on the recurring pattern of behaviors.

For the first time in the history of education, students have an interactive smart mirror that can observe and reduce the routine tasks of any journey. It can also present observations from the student’s previous academic records to suggest study habits, patterns, and best outcomes.

The MQ-Mirror enhances the way humans interact with intelligence, while AI takes the burden of all routine tasks

The new application allows students to interact with personal data, global communications, self-navigation, self-help, data analytics, music, video, education, fitness, artificial intelligence, and robotic functionality is the glass mirror. The new form-factor of a glass mirror has all the attributes to engage human-to-digital-and-visual interaction fully. The glass mirror combined with the tiny new computer design hidden within the mirror frame has made significant advancements in personal fitness by combining the mirror, smartphone, and wearable watch. All three synchronized together to provide a premier digital experience that accesses personal data, AI, machine learning data, personal trainers, eCourses, and text to speech narration. The mirror itself provides the real-life experience of both virtual and augmented reality (Mirrored Reality).

The human fascination with a mirror combined with the emergence of AI, virtual digital assistants, machine learning, eLearning, and 5G connectivity allows the human being to become front-and-center instead of the technology itself. Up to this point in the history of computers, the device has taken center stage for the human being. This mislabeling of advancements has caused many undesired social, physical, and psychological outcomes. We have allowed the labeling of technology 1.0, 2.0, 3.0, etc., versus a focus on civilization 1.0, 2.0, 3.0. CIO Magazine[ii] has labeled this newly designed MQ-Mirror as the breakthrough service called XaaS, meaning ‘Everything-as-a-Service[iii].