Manish Jaiswal is a transformative leader at the intersection of technology and healthcare, bringing over 25 years of global expertise in AI-powered, low-code solutions. As the VP and Head of Newgen Health, he drives strategic growth, oversees a diverse portfolio within healthcare and life sciences, and fosters collaborations that elevate Newgen’s innovative impact on the industry.
Through a visionary approach to digital transformation, Manish focuses on developing cutting-edge platforms and forging strategic partnerships, positioning Newgen Health at the forefront of healthcare technology. His work isn’t just about products — it’s about creating impactful change that benefits payers, providers, pharma, and life sciences through innovation, leadership, and collaboration.
Blending Expertise and Passion: A Journey into Healthcare Leadership
Manish Jaiswal’s path to becoming the BU Head for HealthCare and Life Sciences (HCLS) at Newgen Software reflects a seamless blend of technology acumen, business strategy, and a steadfast focus on the healthcare and insurance domains. With over 27 years of global experience, he has built a career at the intersection of innovation and purpose.
Manish honed his skills at renowned multinational corporations, including Cognizant, Xerox, Accenture, and Thomas Cook. Each step in his career contributed to his deep understanding of technology consulting, IT services, platform engineering, and system integration.
At Newgen Health, he applies this expertise to build transformative solutions that address the dynamic needs of the healthcare sector. By implementing dual go-to-market strategies — ‘sell-to’ and ‘sell-with’ — he has strengthened the organization’s ability to deliver comprehensive and innovative offerings.
Reflecting on his journey to this leadership role, Manish shares, “My 27+ years of global career have been an exciting blend of technology, business strategy, and a deep focus on the healthcare and insurance domains.” The opportunity to lead Newgen Software’s HCLS business unit, he explains, was a natural extension of his expertise and passion.
The role offers him the chance to leverage cutting-edge technologies like artificial intelligence and low-code platforms to address some of healthcare’s most pressing challenges. These include enhancing patient engagement, improving health outcomes, and optimizing operational efficiencies. “This role is more than a job — it’s an opportunity to make a meaningful impact in an industry that touches everyone’s lives,” Manish notes.
“Empowering healthcare through AI is the pathway to better outcomes for everyone.”
Transforming Healthcare with AI and Low-Code Platforms
Manish’s focus on AI-powered, low-code products and platforms in the healthcare sector stems from a desire to simplify complexity and drive impactful change. In a field marked by intricate systems and a rapid digital shift, these technologies offer unparalleled opportunities to innovate and streamline operations.
“Healthcare is complex and undergoing a digital shift, driven by the need for better patient outcomes, regulatory compliance, and operational efficiencies,” Manish observes. He emphasizes the unique ability of AI-powered, low-code platforms to address these demands with agility and precision. These technologies empower stakeholders across the spectrum — payers, providers, pharmaceutical companies, and patients — to adapt, innovate, and scale solutions tailored to their needs.
For Manish, the transformative potential of these platforms goes beyond their technical capabilities. It’s about their role in accelerating digital health, enabling organizations to overcome traditional barriers, and improving lives. “Their ability to create meaningful change in healthcare inspired me to champion these technologies,” he reflects.
“True transformation in healthcare begins when technology aligns with purpose and patient needs.”
Building Success Through Vision and Impact
Manish’s tenure at Newgen Health has been marked by transformative achievements, underpinned by his ability to align vision with execution. His most significant accomplishment has been the establishment of the healthcare business unit, which he built from the ground up. This achievement reflects not only his strategic leadership but also his ability to inspire and assemble a high-performing team that shares his vision for innovation in healthcare technology.
“Establishing the healthcare business unit from the ground up and assembling a high-performing team is something I am incredibly proud of,” Manish shares. The foundation of this success lies in his focus on leveraging AI-powered platforms to drive measurable impact.
By leading the development and implementation of these cutting-edge solutions, Manish has significantly enhanced operational efficiencies for Newgen Health’s clients, addressing some of the industry’s most pressing challenges.
One of the standout milestones during his time at Newgen Health was closing a marquee multi-million-dollar deal with a leading health plan. The deal not only validated the company’s value proposition but also underscored its ability to deliver impactful results. “This milestone was a powerful testament to the value Newgen Health delivers,” Manish reflects, emphasizing the collaborative effort that made it possible.
“Success isn’t just about achieving milestones — it’s about creating lasting value for clients and inspiring your team to achieve greatness.”
Achieving Balance Through Structure, Delegation, and Team Collaboration
Balancing the multifaceted demands of corporate leadership with personal life is no small feat, but Manish Jaiswal credits his success to a disciplined mindset and the strength of his team. Leading a dynamic healthcare business unit at Newgen Software requires navigating a complex landscape of corporate tasks, client expectations, and strategic priorities. Yet, Manish has cultivated a system that ensures he remains grounded and focused on what matters most.
“Balancing leadership, corporate tasks, and client expectations with personal life requires a mindset,” Manish explains. By setting clear priorities, delegating effectively, and carving out time for family and personal interests, he achieves harmony between his professional responsibilities and personal well-being. He highlights the critical role his team plays in this balance: “My ability to maintain this balance is a testament to the strength of my team, who share my vision and operate with high levels of ownership and accountability.”
Manish’s approach to work-life balance is rooted in structure and mindfulness. A carefully organized schedule allows him to delineate work and personal time, while regular physical activity — such as swimming, table tennis, and long walks — serves as a way to recharge and stay energized.
“A structured schedule, clear boundaries, and mindful practices are the cornerstones of my work-life balance,” he notes. This balance isn’t just about personal fulfillment; it also enhances his ability to lead effectively. With a collaborative team that embraces shared ownership, Manish can concentrate on strategic priorities without feeling overwhelmed.
“True leadership isn’t about doing it all — it’s about enabling others to excel while staying true to your values.”
Innovating Through Challenges in a Rapidly Evolving Landscape
In his career, Manish has navigated the complexities of staying ahead in a rapidly changing technological environment. One of the most significant challenges he has faced involved meeting the growing demand for AI-driven solutions, including generative AI, in traditional enterprise software.
As clients’ expectations evolved, so too did the need for innovation and adaptability. “A major challenge has been staying ahead in a rapidly evolving landscape where clients expect AI-driven solutions, including generative AI, even for traditional enterprise software,” Manish reflects.
This shift required a multifaceted approach to remain competitive and deliver transformative value. Manish addressed this challenge by fostering a culture of continuous innovation within his organization. He prioritized upskilling his teams to equip them with the expertise needed to develop cutting-edge solutions that align with emerging trends.
Collaboration also played a critical role. By engaging with regulatory experts, Manish ensured that the solutions not only met clients’ needs but were also compliant and future-ready. Through this approach, he turned a formidable challenge into an opportunity for growth and leadership, reinforcing Newgen Health’s position as a forward-thinking player in the healthcare technology space.
“Innovation isn’t optional in a dynamic landscape — it’s the cornerstone of staying relevant and creating lasting impact.”
Driving Innovation and Meeting Real-World Healthcare Challenges
As the Business Unit Head for Healthcare and Life Sciences at Newgen Health, Manish oversees a broad spectrum of responsibilities that align with the organization’s vision of transformative healthcare solutions. From strategic planning and product innovation to team leadership and client engagement, he ensures that every initiative focuses on delivering meaningful client success while fostering collaboration within his team.
“My responsibilities span strategic planning, product innovation, team leadership, and client engagement,” Manish explains. “Prioritization is guided by alignment with Newgen’s vision, the impact of initiatives on clients’ success, and maintaining open channels of communication within the team to ensure seamless execution.”
To stay ahead in a dynamic sector, Newgen Health embraces a multifaceted approach under Manish’s leadership. Investments in research, analysis of market trends, and active engagement with clients ensure that their solutions address real-world healthcare challenges.
“We stay ahead by continuously investing in research, analyzing market trends, and actively engaging with our clients to address their evolving needs,” he shares. Strategic partnerships and participation in industry forums further enhance their ability to provide innovative, impactful solutions.
“Innovation is not just about ideas; it’s about execution that creates impact.”
Sustainability and Shaping the Future of Healthcare
Sustainability is a key priority for Newgen Health, with solutions designed to digitize workflows, eliminate paper-based processes, and reduce the environmental footprint of healthcare organizations. “Our solutions are designed to be scalable, sustainable, and adaptable to future healthcare needs,” Manish emphasizes, highlighting the company’s commitment to both innovation and environmental responsibility.
Looking ahead, Manish envisions a future of healthcare driven by AI-powered platforms enabling personalized medicine, predictive analytics, and seamless care coordination. He sees Newgen Health playing a central role in this transformation. “The future of healthcare is rooted in AI-powered platforms. Newgen Health will continue to lead this transformation by providing integrated solutions that empower organizations to deliver impactful, efficient, and patient-centered care,” he asserts.
Reflecting on his journey, Manish takes pride in building a high-impact business unit that drives growth and delivers exceptional value to clients. “My future goal is to position Newgen Health as a leader in digital healthcare innovation, setting benchmarks in operational efficiency and patient care,” he says.
“The future of healthcare belongs to those who innovate with purpose, balancing technology with patient-centricity and sustainability.”
Mentorship and Advice for Aspiring Leaders
Mentorship has played a defining role in shaping Manish Jaiswal’s career, providing him with invaluable guidance and insights that have propelled his growth in the dynamic worlds of healthcare and technology. Reflecting on its impact, Manish describes mentorship as pivotal, offering a balance of wisdom and perspective that has helped him navigate challenges and seize opportunities.
“Mentorship has been pivotal in my career, offering invaluable guidance and fresh perspectives,” Manish says. For him, great mentorship goes beyond offering advice — it’s about inspiring mentees to take bold yet calculated steps toward their goals. “A great mentor combines empathy with experience, inspiring mentees while fostering their independence,” he adds, underscoring the importance of encouraging self-reliance and confidence in decision-making.
When asked for advice for aspiring leaders in the healthcare and technology sectors, Manish highlights the importance of focusing on clients, embracing continuous learning, and fostering diverse teams. “Be client-focused, embrace continuous learning, and build teams with diverse skill sets,” he advises.
In industries driven by rapid innovation, adaptability is also essential. “Stay adaptable, as the pace of innovation in healthcare technology demands agility,” he notes. Ultimately, Manish believes that aligning professional efforts with a meaningful purpose is key to long-term success. “Above all, align your efforts with a purpose that resonates with your passion,” he emphasizes.
“The best leaders inspire others not just with their knowledge but with their ability to align passion with purpose.”
Conclusion
Manish Jaiswal’s leadership philosophy is rooted in the belief that true innovation thrives when collaboration meets purpose. By aligning technology with the evolving needs of healthcare stakeholders, he has pioneered high-impact solutions that are redefining the industry. His ability to blend strategy, technology, and collaboration continues to fuel Newgen Health’s journey toward becoming a global leader in healthcare technology.
As he continues to shape the future of healthcare, Manish emphasizes the importance of both professional excellence and personal well-being, showing that true leadership is about achieving balance while driving meaningful transformation.
