In the dynamic world of real estate, few names resonate with as much respect and admiration as Maryam Solis. As the Sr. Vice President, Branch Manager, and Escrow Officer at MH Title, Maryam’s journey is a testament to dedication, resilience, and an unwavering commitment to excellence. Her story is not just about professional success but also about the profound impact she has had on her community and the industry at large.
Discovering a Passion for the Title Industry
Maryam’s journey in the title industry began in 1980, shortly after graduating from Oregon State University. She started her career in the real estate department at Oregon Bank. “Three years later, I received an offer from the vice president of Safeco Title in Beaverton, Oregon, to train for an Escrow Officer position,” she recalls. This opportunity marked the beginning of a lifelong passion. Maryam discovered that she enjoyed the detailed work involved in ensuring that all parties fulfill their contractual obligations, coordinating communications, preparing closing statements, and closing transactions.
“I loved the opportunity to interact with people in person and ensure compliance with legal requirements while representing the interests of all parties,” Maryam explains.
Adapting to Technological Advancements
Over the years, Maryam’s role has evolved significantly. The shift from typewriters, fax machines, and courier services to more automated processes has greatly enhanced efficiency. “Although the demands and expectations from lenders and customers have increased, meeting these needs has become easier thanks to the accessibility offered by computers and new technology,” she notes.
Working with top leaders in the industry has allowed Maryam to handle many complex transactions, including residential and commercial real estate deals as well as intricate title issues. This experience has equipped her with the knowledge necessary to effectively assist her clients.
Core Values and Balancing Life
Throughout her career, Maryam has been guided by a set of core values: honesty, integrity, compassion, and loyalty. “My commitment includes utilizing my previous experiences to assist customers through the closing process,” she asserts. These principles have not only shaped her professional journey but have also earned her the trust and respect of her clients and colleagues.
Balancing a demanding career and personal life can be challenging, but Maryam has found ways to manage it effectively. “At work, I put in 110% for my team and clients. Over the years, I’ve learned to prioritize family when I’m at home,” she shares. Maryam enjoys playing pickleball with her husband, walking outdoors, and spending time with her granddaughters. She also takes pleasure in supporting the Children’s Advocacy Center in Plano and the Children’s Cancer Foundation.
Mastering the Art of Real Estate and Life Balance
Maryam’s daily routine is a testament to her dedication and discipline. “I wake up at 5:15 a.m. every day to exercise and mentally prepare for my day by creating a list of important tasks I need to accomplish,” she says. This proactive start helps her stay motivated and energized both at work and at home. One of Maryam’s most significant professional achievements is her ability to evaluate complex title issues, identify potential risks, and make informed decisions. “Throughout my career, I have built and maintained strong relationships with clients. I also embrace new technologies and innovations within the industry,” she explains.
These achievements have not only contributed to Maryam’s success but have also set a benchmark for others in the industry. Her forward-thinking approach and unwavering commitment to excellence have solidified her reputation as a leader who continuously strives for improvement and innovation. Maryam’s ability to adapt to changing industry landscapes has been a key factor in her sustained success.
Navigating Complex Transactions
Maryam recalls a particularly challenging project that she is proud of. “Recently, I completed a transaction that required us to clear the title by locating the second previous owner,” she shares. The issue arose because the prior title company handled the previous ownership transfer from a Lady Bird Deed as if it were a “Trust” while the owners were still alive.
Through proactive efforts, including tracking down the second previous owner through a Facebook friend request and working diligently with the real estate agent, Maryam and her team successfully resolved the issue. “With active communication, we completed the necessary steps and achieved a resolution, allowing us to close the transaction successfully and provide excellent customer service to our clients,” she exclaims.
Leading with Excellence at MH Title
As the Sr. Vice President, Branch Manager, and Escrow Officer at MH Title, Maryam oversees the entire closing process, ensuring that all transactions are accurate and compliant with regulations. She manages her team and coordinates with various departments, including the legal team, underwriting, examiners, lenders, and surveying companies. “One key reason I joined Marc Hesse at MH Title in 2014 was the exceptional legal support he provides to my clients, guiding them through challenges they encounter when drafting contracts or during the escrow process,” she notes. Her goal is to guarantee smooth and timely closing for both commercial and residential real estate transactions while also creating business opportunities for the MH Title-Tollway office.
Maryam’s branch office is still the longest tenured branch for MH Title. The company reaps the benefits of Maryam’s established business reputation and long-standing set of title procedures with every office opened since her arrival.
Turning Challenges into Triumphs: Maryam Solis’s Leadership Journey
Adapting her communication style and behavior to effectively interact with people has been one of the biggest challenges Maryam has faced in her career. “I aim to embrace a growth mindset by carefully analyzing situations and learning from them. When necessary, I seek support or advice and actively work on developing new strategies for the future,” Maryam explains. This approach has helped her overcome setbacks and failures, turning them into opportunities for growth and improvement.
For aspiring leaders in the title industry, Maryam emphasizes the importance of commitment to client customer service and building strong relationships. “Understanding the title process, legal requirements, and title underwriting guidelines is crucial. Focus on team and ability to work effectively together towards common goals,” she advises. Maryam also highlights the significance of continuous learning and staying adaptable in an ever-evolving industry.
Conclusion
Maryam Solis’s journey is a remarkable example of how dedication, integrity, and a passion for helping others can lead to a fulfilling and successful career. Her story is not just about professional achievements but also about the positive impact she has had on her community and the industry. As she continues to lead with compassion and excellence, Maryam remains an inspiring figure for aspiring leaders and a testament to the power of perseverance and commitment.
“This business has been such a blessing for me,” Maryam says. “Here in Dallas, I’ve gotten to meet so many wonderful people in my industry, make so many great friends, and cultivate so many lasting relationships—with clients and colleagues alike.”
